A note from a Remorseful, Thankful and Committed Owner

We sincerely apologize for the challenges USA Rolls has experienced with on-time delivery, and we deeply appreciate your patience and understanding.

Over the past 16 years, God has richly blessed USA Rolls with growth in 14 of those years — all without a sales force. While we are incredibly grateful for the trust and opportunities our customers have given us, that rapid growth has also created pressures that have affected our delivery performance.

At a time when many competitors have remained stagnant or reduced their capabilities and capacities, USA Rolls has continued to invest in the future with one goal in mind: serving the long-term needs of our customers throughout North America.

To support that commitment, we are currently investing more than $500,000 into our Ohio operations. These investments include:

• Additional crane capacity

• Upgraded CNC lathes with standardized conversational programming controls

• A custom-designed electronic quality management system

• Performance and reliability upgrades across all machining equipment

In addition, we are proactively addressing the growing skilled-machinist shortage in the United States. Industry trends show approximately five experienced machinists retiring for every one new machinist entering the trade, while an estimated 250 machine shops close each year across the country.

To better serve our customers and strengthen long-term stability, USA Rolls is also opening a facility in Romania. This expansion will allow us to:

Seamlessly transfer and train employees between our Romania and Ohio divisions to strengthen our workforce and support production demands.

Better serve the European and global marketplace while helping mitigate tariff impacts and supply-chain challenges for our customers.

By the grace of God, we remain committed to building USA Rolls into the premier roll manufacturer in North America for generations to come. Since the first day we opened our doors, our focus has never been simply on profit margins — it has been on relationships, service, and becoming an extension of our customers’ operations: their trusted “roll division.”

We are grateful for your partnership, your trust, and the opportunity to continue serving your needs in the years ahead.

Founder and Servant,

Kevin